FAQ
Asked, answered.
Do guests need to download an app?+
No. One scan opens the menu, ordering, service calls, and the bill in the browser — your brand, nothing to install.
Will it look like Tybl or like my restaurant?+
Yours, down to the typography and colour. Tybl never appears where guests can see.
Do we have to replace our POS?+
No. Tybl runs alongside your POS — Foodics today, Oracle Simphony and more to follow — and orders land in it automatically.
How does the AI ordering actually work?+
An AI menu assistant built into the menu. It answers questions and recommends dishes — from your menu only, never inventing items or prices.
How long does setup take?+
Most restaurants go live within days — menu loaded and pages branded before your demo. Staff training takes one short briefing before service.
Who owns the guest data?+
You do. Bookings, order history, and profiles belong to the restaurant — no data sales, no ads, no one else's marketing list.
Does it work when the connection is poor?+
Yes. Built for low bandwidth — orders queue until they reach the kitchen; a weak signal won't lose a ticket.
What does it cost?+
Pricing depends on your restaurant. See the pricing page, then talk to us and we'll send you a proposal.
Something we didn't cover?
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